About The Position

CXG is seeking luxury brand evaluators in St. Thomas, VI, to discreetly assess customer experiences for premium brands in fashion, beauty, jewelry, or automobiles. Evaluators may visit stores, make online purchases, or return products, then share observations about the ambiance, service quality, and overall customer experience through questionnaires on CXG’s platform. In-store visits take approximately 20 minutes, and evaluators may complete multiple assignments per month. Assignments are selected to suit each evaluator’s preferences and profile, and may be completed in person or online. Compensation depends on mission complexity for non-purchase evaluations; purchase-based evaluations may reimburse approved items as specified in the mission brief. Evaluators manage missions, certifications, and feedback through the CXG Live mobile platform. To join, applicants register, complete and verify their profile, pass the General Certification, and apply for missions.

Requirements

  • Must be at least 18 years old, or at least 21 years old in the United States.
  • Must be a current customer of premium and luxury brands.
  • Must not currently be under contract with any retail brands, to ensure impartiality.
  • Must be punctual, organized, detail-oriented, and reliable.
  • Must be observant and passionate about customer experience.
  • No prior experience is required.

Responsibilities

  • Choose assignments that align with personal preferences and profile.
  • Visit luxury stores or evaluate online customer experiences.
  • Observe the ambiance, service quality, and overall customer experience.
  • Submit honest observations through questionnaires on the CXG platform.
  • Complete registration, profile verification, and General Certification before applying for missions.

Benefits

  • Flexible assignments tailored to personal interests.
  • Compensation for time and input; purchase-based evaluations may include reimbursement for approved items.
  • Access to a user-friendly mobile platform for managing missions, certifications, and feedback.
  • Opportunities to collaborate with iconic premium and luxury brands.
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