Become a Luxury Brand Evaluator in Atlanta, US

CXG • Sandy Springs, GA

8h

About The Position

CXG is a global customer experience consulting firm that works with premium and luxury brands. As a Luxury Brand Evaluator, you will discreetly assess customer experiences in luxury stores or online and provide feedback to help brands improve their services. Evaluations may involve visiting boutiques, purchasing online, or returning a product. You will observe the ambiance, service quality, and overall customer experience, then submit your observations through CXG’s platform using questionnaires.

You can choose assignments that match your preferences and profile, with opportunities to complete several missions per month. In-store visits take approximately 20 minutes. The role offers flexible assignments, compensation based on mission complexity for non-purchase evaluations, and reimbursement for approved items in purchase-based evaluations. Evaluators manage missions, certifications, and feedback through the CXG Live mobile platform.

To join, register at live.cxg.com, complete and verify your profile, pass the General Certification, and apply for missions. Applicants must be at least 21 years old in the United States, be current customers of premium and luxury brands, and not be under contract with any retail brands. No prior evaluation experience is required.

Requirements

• Must be at least 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online customer experiences, engaging with sales associates in person or online.
• Observe the ambiance, service quality, and overall customer experience.
• Provide honest feedback by submitting observations through questionnaires on CXG’s platform.

Benefits

• Flexible assignments tailored to the evaluator’s interests.
• Compensation for time and input; non-purchase evaluation fees are based on mission complexity.
• Potential reimbursement for approved items in purchase-based evaluations.
• User-friendly CXG Live mobile platform for managing missions, certifications, and feedback.
• Opportunities to collaborate with iconic and prestigious brands across industries.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed