PT Lunch Server

Juliet Italian Kitchen•Austin, TX

About The Position

Juliet Italian Kitchen in the Arboretum is seeking a server for lunch shifts Monday through Thursday, 10:30 AM to 3:30 PM. The server provides friendly, responsive service and helps create an exceptional dining experience so guests will want to return.

Requirements

Communication skills demonstrating friendliness and ease in talking with customers.
TABC certification.
Food Handler certification.
General knowledge of bar drink recipes and enthusiasm for craft.
Quality customer service skills.
At least 2 years of experience in restaurant front-of-house staff.
Ability to work closely with other staff at a consistently fast pace while performing varied, time-constrained tasks.
Good memory to avoid confusing customer orders and to recall frequent patrons’ faces, names, and preferences.
Basic POS skills for entering orders and generating customer bills.
Ability to lift and carry up to 25 pounds to stock paper goods.

Responsibilities

Welcome and greet guests, make them feel comfortable, and let them know you will personally take care of them.
Inform guests about specials and menu changes.
Make recommendations that guests are likely to enjoy.
Answer questions about food, beverages, and restaurant functions and services.
Suggest wines to accompany food orders.
Take food and beverage orders and enter them into the point-of-sale system for transmission to the kitchen and bar.
Deliver food and beverages from the kitchen and bar to guests in a timely manner.
Perform required side work at the beginning and end of each shift according to service station assignment.
Maintain clean service areas.
Monitor guests’ dining experiences, ensure they are satisfied with the food and service, and respond promptly and courteously to requests.
Prepare and present guest bills, accept payment, process credit card charges, and make change when applicable.
Assist fellow servers as situations arise.
Assist the busperson with clearing and resetting tables.
Thank guests for visiting and invite them to return.
Fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or immediate supervisor.