Lunch Server

Invited•Irving, TX

About The Position

Server 1 is responsible for delivering exceptional food and beverage service to members and guests, ensuring every interaction reflects Invited’s service standards. The role focuses on warm welcomes, creating memorable experiences, and fond farewells. The server works with team members to provide a seamless dining experience and support member satisfaction and retention. As a non-lead role, the position also supports dining-area operations and other service duties as required. The server maintains service standards, serves food and beverages, knows the à la carte menu and specials, and helps keep work areas clean, organized, and stocked. The role includes responding to complaints using service-recovery techniques, attending briefings, following safety and department policies, and taking on additional tasks as assigned. Work schedules are provided weekly; additional hours, including weekends and holidays, may be required.

Requirements

  • Excellent communication skills, including the ability to speak clearly and effectively.
  • Ability to follow instructions and communicate well with team members.
  • Ability to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold as required.
  • Ability to lift, carry, push, and pull up to 100 pounds occasionally.
  • Ability to talk and hear effectively and sufficient visual acuity.

Nice To Haves

  • High school diploma or equivalent.
  • Previous experience in food and beverage service.
  • Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
  • Completion of Invited’s F&B Service Training program.

Responsibilities

  • Maintain high service standards and follow the Invited F&B service training program.
  • Provide food and beverage service and execute orders in a timely manner.
  • Maintain complete knowledge of the à la carte menu, daily features, and specials.
  • Greet members by name and provide a warm welcome.
  • Work collaboratively with employees to support a seamless member and guest experience.
  • Handle member and guest complaints using service-recovery techniques and resolve issues promptly.
  • Complete daily assignments and side work; keep work areas organized, clean, and well-stocked.
  • Follow club standards for cleanliness, organization, and safety.
  • Complete additional duties as assigned by management and assist others as needed.
  • Follow company, club, and department policies, procedures, and instructions.
  • Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices and encourage others to comply with safety guidelines.
  • Pursue personal and professional growth and maintain required role-related certifications.
  • Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
  • Attend daily briefings and participate in required activities.
  • Wear a clean, neat uniform that meets club standards.

Benefits

  • Medical, dental, and vision coverage for eligible full-time team members.
  • Life insurance for eligible full-time team members.
  • Short-term and long-term disability insurance for eligible full-time team members.
  • 401(k) retirement savings plan for eligible full-time team members.
  • Paid time off and leave programs; time off as required by applicable law is also provided for part-time team members.
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