Server - PT

MBK Senior Living • Portland, OR

10d

About The Position

The Server is responsible for making residents’ dining experiences pleasant and positive by providing high-quality service that reflects resident preferences and exceptional customer service. The role includes maintaining dining areas, seating residents, and serving meals. This is a part-time position of up to 25 hours per week, with variable hours and shifts and required weekend and holiday availability. Pay is determined by experience (DOE).

The Server serves residents, family members, and guests professionally and courteously; supports dietary needs and resident care plans; tracks meal attendance and communicates about absent residents for safety checks; and helps create a welcoming dining atmosphere. The position also includes room-service delivery and tray retrieval when required, maintaining food safety and sanitation, cleaning and setting dining spaces, stocking supplies, assisting with deliveries and dishwashing, and collaborating with kitchen and dining teams. Servers are expected to follow grooming, safety, regulatory, and company standards and to communicate promptly about safety or equipment issues.

The position requires exposure to restaurant operations or the ability to learn. A high school diploma or GED is highly preferred. Candidates must meet age or work-permit requirements, complete required clearances and health screening, provide a qualifying negative TB test, communicate effectively in English, operate standard serving equipment, and meet applicable state requirements such as Food Handler Certification. The work involves prolonged standing and movement throughout the day, with lifting up to 50 pounds and pushing up to 250 pounds as necessary.

Requirements

• High school diploma or equivalent (GED) is highly preferred.
• Exposure to restaurant operations or the ability to learn.
• Must be at least 18 years old or have a proper work permit and authorization documentation.
• Must complete required background clearances and health screening and provide negative TB test results within 7 days of employment; the test must be from within the last 6 months.
• Basic counting skills for tasks such as tracking meals and residents.
• Excellent communication skills, including the ability to speak, write, understand, and read English.
• Ability to operate standard serving equipment, such as a salad bar, heating cart, and trays.
• Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
• Must meet and maintain state-specific regulatory requirements, such as Food Handler Certification.
• Must be mobile and able to stand for prolonged periods, walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
• Ability to move intermittently throughout the workday and in the community.
• Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.
• Weekend and holiday availability is required.

Nice To Haves

• High school diploma or equivalent (GED) is highly preferred.

Responsibilities

• Take accurate food orders and serve appetizing, visually appealing meals to residents, family members, and guests professionally, efficiently, and courteously.
• Follow table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
• Engage with residents, assist with meal and menu selections, and attend to dining needs as necessary or requested.
• Follow residents’ dietary needs, restrictions, and preferences as outlined by the Supervisor and care plan.
• Track resident meal attendance and promptly notify designated team members about absent residents for safety checks.
• Greet and seat residents promptly and help create a welcoming atmosphere, including integrating new residents.
• Deliver meals to residents’ rooms and retrieve trays after service when room service is requested or required.
• Keep dining areas, tables, chairs, and serving stations clean and sanitary and comply with food-safety protocols.
• Clean dining areas, set up and reset tables, return dishes to the kitchen, fold napkins, and maintain and restock dining supplies.
• Store and inventory food and condiments appropriately, including removing old items and replenishing supplies.
• Assist with breaking down deliveries, putting away stock, and washing dishes as needed.
• Support community marketing through positive interactions, dress, and behavior, following grooming and dress standards.
• Cooperate with kitchen and dining services teams to provide residents with a positive dining experience.
• Promptly report safety or equipment issues to the Supervisor.
• Maintain a safe and secure environment by following established standards, policies, and procedures.
• Comply with applicable federal, state, and local regulations and company policies and procedures.
• Promote teamwork and open communication and participate in mentoring, coaching, and recognition practices aligned with MBK principles and values.
• Perform other duties as assigned or directed by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

• 401(k) retirement plan with company match up to 4%.
• Employee Assistance Program for employees and household members.
• Financial and legal services.
• Educational loan assistance and scholarships.
• Team Member Discount Programs.
• Resources supporting physical, emotional, and financial wellness.
• Free meal per shift.
• Leadership development and live in-person, virtual, individual, and group training.
• Full-time team members receive medical, dental, and vision coverage; multiple medical plan options, including an HSA-eligible plan with company contributions; healthcare and dependent-care flexible spending accounts; commuter benefits; company-paid life insurance and AD&D coverage; disability benefits where applicable; and voluntary accident, critical illness, and hospital indemnity insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED