PT Lunch Server

Juliet Italian Kitchen•Austin, TX

About The Position

Juliet Italian Kitchen in the Arboretum is hiring a server to work lunch shifts Monday through Thursday, 10:30 AM to 3:30 PM. The server provides friendly, responsive service and helps create an exceptional dining experience so guests will want to return. The role reports to the Restaurant Manager. Juliet Italian Kitchen describes itself as a relaxed Italian restaurant for date nights, business lunches, and casual weekend brunches. Its locations are known for their patios and welcoming atmosphere. Owned by Veneto Hospitality, Juliet emphasizes community and camaraderie through shared meals among friends and family.

Requirements

Communication skills demonstrating friendliness and ease in interacting directly with customers.
TABC certification.
Food Handler certification.
General knowledge of bar drink recipes and enthusiasm for craft.
Quality customer-service skills.
Minimum of 2 years of experience in restaurant front-of-house staff.
Ability to work closely with other staff at a consistently fast pace while performing varied, time-constrained tasks.
Good memory to avoid confusing orders and to recall frequent patrons’ faces, names, and preferences.
Basic point-of-sale skills for placing orders and generating customer bills.
Ability to lift and carry up to 25 pounds to stock paper goods.

Responsibilities

Welcome and greet guests, make them feel comfortable, and let them know you will personally take care of them.
Inform guests of specials and menu changes, make recommendations, answer questions about food, beverages, and restaurant services, and suggest wine pairings.
Take food and beverage orders and enter them into the point-of-sale system for the kitchen and bar.
Deliver food and beverages to guests in a timely manner.
Perform assigned side work at the beginning and end of each shift and maintain clean service areas.
Monitor guests’ dining experience, ensure they are satisfied, and respond promptly and courteously to requests.
Prepare and present guest bills, accept payment, process credit-card charges, or make change as applicable.
Assist fellow servers and the busperson with clearing and resetting tables as needed.
Thank guests for their visit and invite them to return.
Fill in as needed to support smooth and efficient restaurant operations as directed by the Restaurant Manager or immediate supervisor.