Part Time Lounge Server

Concord Hospitality Enterprises•Raleigh, NC

About The Position

Concord Hospitality is hiring a Part Time Lounge Server. The server is responsible for preparing and maintaining assigned stations, providing food and beverage service, and ensuring guest areas are properly cleared and reset. The role requires knowledge of menu items, daily specials, beverages, liquor, and wine, as well as teamwork in serving guests across assigned stations. Associates are expected to arrive on time in full uniform, follow the Concord Hospitality Handbooks, complete reasonable management requests they are capable of performing, and perform assigned side work. The job posting notes competitive wages. Full-time associates may participate in a comprehensive benefits package; eligibility for these benefits is specified for full-time associates.

Requirements

  • Ability to perform reasonable requests from management.
  • Ability to handle an assigned floor station and participate in the scatter system using teamwork.
  • Knowledge of menu items, preparation, garnishes, daily specials, soups, and drinks.
  • Knowledge of proper beverage, liquor, and wine service.
  • Ability to write guest orders legibly and follow order-taking and service procedures.
  • Ability to arrive on time in full uniform and complete assigned side work.

Responsibilities

  • Report to work on time and in full uniform.
  • Carry out reasonable management requests that the associate is capable of performing.
  • Follow the rules in the Concord Hospitality Handbooks.
  • Before opening, check the assigned station for cleanliness and proper setup, including tables, chairs, floors, salt and pepper, sugar, and decorations.
  • Have necessary work equipment, such as a pen, side towel, and corkscrew, and complete assigned side work.
  • Attend menu classes and/or taste panels; learn daily specials, soups, drinks, menu items, and garnishes; and answer guest questions about items and their preparation.
  • Handle the assigned floor station and actively participate in the scatter system, using teamwork and consolidation to serve guests in all stations.
  • Take guest orders according to procedure and write legibly on checks, including proper pre-ringing, modifiers, seat numbers, and tables.
  • Follow procedures for serving food items, including food from the expediter.
  • Provide proper beverage, liquor, and wine service.
  • Bus tables throughout the meal; by dessert, clear condiments and dirty dishes and silverware except for the table complement.
  • Bus and reset tables when guests leave.

Benefits

  • Competitive wages.
  • Comprehensive benefits package for full-time associates, including medical, dental, and vision plans, life insurance, short- and long-term disability options, 401(k) options, and tuition assistance.
  • Discounted room rates at Concord-managed hotels.
  • Training and development and career advancement opportunities.
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