Lottery Ticket Sales Representative 2

State of Ohio • New York, NY

1d • Onsite

About The Position

The Ohio Lottery Commission is hiring a Lottery Ticket Sales Representative 2 to support lottery retailers and sales staff across a region. The role provides training to Lottery Ticket Sales Representative 1 employees and retailers on Lottery policies and procedures, terminals, inventory, and Lottery accounting and bookkeeping practices. It also serves as a regional resource for resolving issues involving tickets, accounting and bookkeeping discrepancies, terminals, equipment, and other matters.

The representative assists Regional Sales Management staff with sales of business transactions, uses Lottery software applications to review sales data and retailer information, and services retailers in various sales districts during absences and short staffing. The role requires excellent customer service, current knowledge of Lottery products and services, daily travel that may involve inclement weather, and maintaining an assigned vehicle and its supplies. The position is permanent, full-time, and non-exempt and is eligible for overtime. The start date is stated as immediately.

Requirements

• Meet one of the listed minimum-qualification paths: 24 months of experience as a Lottery Ticket Sales Representative 1; or completion of an undergraduate core program in business administration including marketing coursework, or 24 months of experience in the cited marketing areas; or an equivalent of the stated minimum class qualifications.
• For the business/marketing qualification path, have 18 months of training or 18 months of experience in public relations.
• For the business/marketing qualification path, have three courses or nine months of experience in accounting procedures.
• Have a valid driver's license.
• Be a registered notary public.
• Demonstrate the strength to push, pull, or otherwise move up to 35 pounds.
• Submit a resume as an attachment with the online employment application.
• Provide details of minimum qualifications on the application form.
• Successfully complete the required criminal background check.
• Final applicants tentatively selected for the position must submit to urinalysis for illegal drug use, including marijuana, before appointment.

Responsibilities

• Provide training to Lottery Ticket Sales Representative 1 employees in the region.
• Train Lottery retailers on Lottery policies and procedures, terminals, inventory, and Lottery accounting and bookkeeping practices.
• Serve as a regional resource to resolve problems involving tickets, accounting and bookkeeping discrepancies, terminals, equipment, and other matters.
• Assist Regional Sales Management staff with sale-of-business transactions.
• Use Lottery software applications to review sales data and retailer information.
• Service Lottery retailers in various sales districts within the region during absences and periods of short staffing.
• Provide excellent customer service to retailers.
• Remain up-to-date and knowledgeable about Lottery products and services.
• Keep the assigned vehicle clean, organized, and properly stocked with supplies.
• Perform other duties and work on special projects.

Benefits

• Medical coverage.
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
• Paid time off, including vacation, personal, and sick leave, plus 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness.
• Public retirement systems, such as OPERS, STRS, SERS, and HPRS, and optional Ohio Deferred Compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level