Ticket Sales Associate

Chicago Bulls•Chicago, IL

1d•Onsite

About The Position

The Chicago Bulls are hiring 12 Ticket Sales Associates for an Inside Sales Program for the 2027–28 season. This 9–12 month development program is intended to build the skills needed to become a full-menu sports sales professional and may merit consideration for future positions with the Bulls or another organization. The program begins in June 2027. The role focuses on prospecting and selling season tickets, group tickets, and premium seating, while providing customer service and supporting sales activities and events. Associates work with potential prospects and current clients through phone, email, in-person, and virtual interactions. The position requires a flexible schedule, including evenings and weekends, and work at games and events. Full-time remote work is not available; applicants should be in or prepared to relocate to the Chicagoland area. Compensation is $18 per hour, plus overtime and commission eligibility. The Chicago Bulls offer a relocation stipend to candidates moving to Illinois. Full-time benefits and perks include healthcare, dental and vision coverage, paid vacation and sick time, complimentary home-game tickets, parking and gym access, complimentary snacks and meals when working games or events, and pet insurance.

Requirements

Four-year bachelor's degree or equivalent proven sales experience; sales internships may count as experience.
Desire to become a sales industry leader.
Commitment to personal integrity.
Strong written and verbal communication and relationship-building skills.
Ability to be an excellent teammate, bring positive energy, and show a desire to learn.
Ability to accept coaching and constructive feedback.
Ability to thrive in a dynamic, collaborative work environment and demonstrate strong work ethic and leadership skills.
Ability to present sales material to potential clients.
Ability to work a flexible schedule, including evenings and weekends as required.
Currently located in or prepared to move to the Chicagoland area; full-time remote work is not available.

Responsibilities

Solicit new season ticket, group ticket, and premium seating business by telephone, email, in-person, and virtual meetings, completing 325 calls and 13 appointments each week.
Manage targeted sales campaigns using the established touchpoint process.
Set up appointments, show seats, and give arena tours with the goal of closing business.
Provide customer service to incoming ticket-information callers and current clients, over the phone and at games.
Develop and implement sales strategies, ideas, and programs to produce new business opportunities.
Represent the organization at season ticket holder events.
Work games, nights, weekends, and holidays as assigned, including executing sales events, meeting prospects, and helping facilitate Fan Experience Packages.
Prospect and qualify potential sales opportunities and track progress in the CRM system.
Participate in sales meetings and training sessions.
Develop mutually beneficial working relationships with team members and contribute positively to team culture.
Provide additional interdepartmental support and assistance.
Participate in Rookie Program initiatives, including a speaker and development series, mentorship program, exclusive events, and final presentation.