Ticket Sales Representative

Historic Tours of America•St. Augustine, FL

About The Position

Ticket Sales Representatives help guests have a memorable vacation experience by offering Historic Tours of America tours and attractions and introducing visitors to the history and culture of the city. The role involves learning the company’s products, pricing, and ticket package contents and recommending appropriate packages to guests to meet sales goals. The position includes paid training and pays $15 per hour plus commission.

Requirements

  • Passion for helping people and creating memorable vacation experiences.
  • Sincere love of history and the culture of the city.
  • Ability to work independently for long periods within established rules and regulations.
  • Ability to handle stressful situations and difficult people while maintaining a professional and pleasant demeanor.
  • Ability to read, write, and speak fluent English to communicate with coworkers and the general public.
  • Ability to work flexible shifts, including days, evenings, weekends, and holidays.
  • High school graduate or equivalent preferred.
  • Valid driver’s license with an acceptable driving record for the past three years, if driving is required while on duty.

Nice To Haves

  • High school graduation or equivalent is preferred.

Responsibilities

  • Sell appropriate tour packages based on knowledge of products, pricing, and ticket package contents to meet sales goals.
  • Accurately handle sales monies and receipts; verify and balance the cash drawer.
  • Secure and maintain ticket inventory and company assets.
  • Assist guests and meet their needs while following established rules and regulations.

Benefits

  • Competitive pay of $15 per hour plus commission.
  • Paid training.
  • Full-time employees are eligible for two weeks of paid vacation time.
  • Company-sponsored health and wellness plans for full-time employees.
  • Paid sick time for full-time, part-time, and seasonal employees.
  • 401(k) plan with company matching for full-time, part-time, and seasonal employees.
  • Award and recognition celebrations throughout the year for full-time, part-time, and seasonal employees.
  • Free First Stop Health access to a doctor by phone or computer for employees and their dependents, with the employer paying 100%.
  • Discounts in retail stores.
  • Free admission to all company attractions.
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