Ticket Representative

Philadelphia Phillies - Game Day • Clearwater, FL

8d • Onsite

About The Position

Ticket Representatives assist with daily ticket operations at BayCare Ballpark in Clearwater, Florida. The role involves processing ticket requests at walk-up windows and over the phone, supporting the Ticket Office’s daily operations, and helping resolve customer ticketing issues. This is a part-time, on-site position. Work hours are event-based and may include nights, weekends, and holidays as required by the ballpark’s schedule.

Requirements

• Knowledge of cash management principles or procedures.
• Knowledge of planning and scheduling techniques.
• Skill using personal computers and related software applications.
• Ability to communicate effectively, both orally and in writing.
• Strong interpersonal skills, flexibility, and customer service orientation.
• Knowledge of ticket office workflow patterns and associated staffing requirements.
• Ability to handle a flexible work schedule, including some evenings and weekends.
• Ability to operate a computerized ticketing system.
• Knowledge of automated event seating charts.
• Ability to make administrative or procedural decisions and judgments.
• Ability to investigate and analyze information and draw conclusions.

Responsibilities

• Sell tickets for current and upcoming ticketed events at BayCare Ballpark using the ProVenue computer-based sales system.
• Assist with daily Ticket Office operations, including mailings, answering phones, and filing orders.
• Help resolve customer ticketing issues.
• Communicate effectively with coworkers and guests.
• Perform associated administrative or clerical tasks, which may include special projects, correspondence, and program-related activities.
• Perform miscellaneous job-related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed