Lottery Sales Representative

the South Dakota State Government•Rapid City, SD
•Onsite

About The Position

The South Dakota Lottery is hiring a Lottery Sales Representative to serve as a liaison among lottery retailers, players, and the South Dakota Lottery. The position combines office work with route responsibilities covering assigned retailers in Rapid City and western South Dakota. Office duties include processing claims, selling and cashing tickets, and reconciling the Rapid City daily cash drawer. The role also includes occasional travel to events, promotional activities, and meetings. The representative establishes new lottery retail accounts and maintains existing accounts in a defined route area, providing training and instruction on lottery rules and regulations. The position delivers tickets and supplies, merchandises and returns instant tickets, deploys point-of-sale materials, and monitors retailers weekly to help ensure scratch tickets are received, stored, and sold securely. The representative also contributes to the accurate and efficient operation of the Rapid City Validation Center and provides information and training to retailers and players. The regular work week is Monday through Friday, 7:30 a.m. to 4:00 p.m. Occasional schedule adjustments and longer days may be needed for promotions. This is a full-time, 40-hour-per-week position with the Department of Revenue – Lottery Division.

Requirements

  • High school diploma or GED.
  • Possess or be able to obtain a valid South Dakota driver's license and have a good driving record.
  • Submit to a credit check and state and federal background check.
  • Communicate effectively and establish and maintain working relationships with retailers and the general public.
  • Use an iPad and computer programs fluently and operate basic office equipment.
  • Be accurate and detail-oriented; analyze data and sales activities; and plan and organize work.
  • Work collaboratively, manage time effectively, and work in a fast-paced environment as a self-starter.
  • Exercise good judgment when dealing with people and be able to multitask and work creatively.
  • Travel and occasionally perform work with irregular hours.
  • Lift up to 40 pounds occasionally.

Nice To Haves

  • Experience working in collaborative team environments and demonstrating effective time management and organization.
  • Knowledge and experience with product marketing, merchandising, point-of-sale materials, and display techniques.
  • A National Career Readiness Certificate may be submitted with the application but is not required.

Responsibilities

  • Serve as a liaison among lottery retailers, players, and the South Dakota Lottery.
  • Establish new lottery retail accounts and maintain existing accounts in an assigned route area.
  • Train and instruct retailers on lottery rules and regulations.
  • Deliver instant tickets and supplies; merchandise and return instant tickets.
  • Deploy point-of-sale materials for instant and lotto games.
  • Monitor retailers weekly to ensure scratch tickets are received, stored, and sold securely.
  • Process claims, sell and cash tickets, and reconcile the Rapid City daily cash drawer.
  • Help keep the Rapid City Validation Center operating accurately and efficiently.
  • Provide customer service and information to retailers, players, and the general public.
  • Travel occasionally to work events, promotional activities, and meetings.

Benefits

  • Health insurance, including a $0 employee-only premium option
  • Well-Being Program
  • Employee Assistance Program
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Basic life insurance coverage at no cost to employees
  • Membership in the South Dakota Retirement System, including Class A retirement
  • 15 paid vacation days per year
  • 14 paid sick days
  • Paid family leave of 40 hours per week for twelve weeks for the birth or adoption of a child
  • 15 paid military leave days per calendar year
  • 11 paid holidays
  • Longevity pay
  • Semimonthly pay periods
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