Lottery Retail Clerk

UCP Seguin of Greater Chicago•Chicago, IL
•$17 - $21

About The Position

The Lottery Retail Clerk provides customer service and supports daily lottery and retail operations, including operating sales systems and handling transactions. The role also functions as a Direct Support Professional, working alongside individuals with intellectual and developmental disabilities in a supportive employment environment. The clerk provides guidance, support, and encouragement as individuals participate in workplace activities and develop vocational, social, and independent living skills.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to handle cash accurately and responsibly.
  • Ability to work independently and as part of a team.
  • Reliable transportation and consistent attendance.
  • Ability to pass required background checks.

Nice To Haves

  • High school diploma or GED preferred.
  • Retail, customer service, or cashier experience preferred.
  • Experience working with individuals with developmental disabilities is a plus.

Responsibilities

  • Provide outstanding customer service to all customers.
  • Operate lottery terminals and process lottery ticket sales.
  • Accurately handle cash, credit card, and other transactions.
  • Maintain inventory and stock merchandise as needed.
  • Keep the store clean, organized, and welcoming.
  • Assist customers with questions regarding products and lottery services.
  • Work directly alongside individuals with developmental disabilities in a supportive employment environment.
  • Provide coaching, encouragement, and hands-on assistance to individuals as needed.
  • Promote independence, workplace skills, and positive social interactions.
  • Ensure a safe and inclusive environment for customers and individuals served.
  • Complete required documentation and reports accurately and timely.
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