Lottery Retail Clerk

UCP Seguin of Greater Chicago•Chicago, IL

About The Position

The Lottery Retail Clerk provides customer service, operates lottery and retail sales systems, handles transactions, and helps maintain store operations. The role also serves as a Direct Support Professional, working alongside individuals with intellectual and developmental disabilities in a supportive employment environment. The clerk provides guidance and encouragement as individuals develop vocational, social, workplace, and independent living skills.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to handle cash accurately and responsibly.
  • Ability to work independently and as part of a team.
  • Reliable transportation and consistent attendance.
  • Ability to pass required background checks.

Nice To Haves

  • High school diploma or GED preferred.
  • Retail, customer service, or cashier experience preferred.
  • Experience working with individuals with developmental disabilities is a plus.

Responsibilities

  • Provide outstanding customer service to all customers.
  • Operate lottery terminals and process lottery ticket sales.
  • Accurately handle cash, credit card, and other transactions.
  • Maintain inventory and stock merchandise as needed.
  • Keep the store clean, organized, and welcoming.
  • Assist customers with questions about products and lottery services.
  • Work alongside individuals with developmental disabilities in a supportive employment environment.
  • Provide coaching, encouragement, and hands-on assistance to individuals as needed.
  • Promote independence, workplace skills, and positive social interactions.
  • Help ensure a safe and inclusive environment for customers and individuals served.
  • Complete required documentation and reports accurately and on time.
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