Somerset

State of Maine•Farmington, ME

16h•$23 - $32

About The Position

This is administrative work involving the promotion, sale, and marketing of lottery tickets in an assigned geographic area. The employee recruits new lottery sales agents and presents and promotes services to existing accounts. The work requires considerable salesmanship and strong public relations skills and is performed under general supervision. The territory includes Oxford, Franklin, and Somerset Counties, including but not limited to Farmington, Rangeley, Skowhegan, and Greenville. The role involves contacting prospective agents, conducting scheduled on-site visits, assessing prospective agent locations, supporting existing agents, resolving or referring customer-service issues, training agents, and completing paperwork required to control lottery tickets and operations in the assigned area.

Requirements

A four-year combination of experience, education, and/or training in sales and/or sales promotion involving customer relations and product marketing.
Knowledge of customer relations methods and techniques.
Knowledge of public relations and human dynamics.
Ability to use marketing techniques to promote sales.
Ability to communicate effectively and write clearly and effectively.
Ability to establish and maintain effective working relationships.
Ability to handle delicate situations with firmness and tact.
Ability to keep accurate records and work independently.
Valid Maine Driver’s License.

Nice To Haves

Knowledge of lottery ticket allocation procedures.
Knowledge of lottery policies and procedures.
Knowledge of lottery licensing regulations and procedures.
Knowledge of lottery promotional materials and their usage.
Ability to manage work time efficiently.

Responsibilities

Contact prospective lottery sales agents, present the Maine State Lottery product line, and explain and promote the benefits of the lottery program.
Make scheduled on-site sales visits to lottery sales agents and promote sales methods and techniques to expand ticket sales.
Visit prospective lottery sales agents and assess their locations, including physical premises, traffic count, display of other products, and related sales considerations; recommend action on lottery sales agent licenses.
Handle customer-service problems and complaints, following up or referring issues to appropriate agency employees for resolution.
Train agents in lottery procedures, new games, payment to winners, prize liabilities, and related accounting procedures.
Complete required paperwork, including call sheets and other forms, to control lottery tickets and operations in the assigned area.

Benefits

13 paid holidays, 12 days of sick leave, and at least three weeks of vacation leave annually; vacation accrual increases with years of service.
Personal leave for overtime-exempt employees.
The State pays 85%–100% of employee-only health insurance premiums, depending on salary; dependent coverage may also be subsidized.
A 5% employee-only health insurance premium credit for participating employees who meet program requirements.
The State pays 100% of employee-only dental insurance premiums.
The State contributes 14.06% of pay to the Maine Public Employees Retirement System.
Gym membership reimbursement of up to $40 per month.
Health and dependent-care flexible spending accounts.
Eligibility for Public Service Student Loan Forgiveness.
Employee assistance through the Living Resources Program.
Six weeks of fully paid parental leave for employees welcoming a child, including non-birthing and adoptive parents; additional unpaid leave may be available under the Family and Medical Leave Act.
Voluntary deferred compensation through a MaineSaves 457(b) account.