Lot Attendant-(CamelBack Mountain Resorts)

Towne Park•Tannersville, PA

About The Position

The Lot Attendant, described in the posting as a Parking Concierge, welcomes self-parking guests and provides assistance with parking equipment, directions, facility information, and nearby attractions. The role delivers attentive, friendly, and efficient guest service and is also responsible for accurately collecting, processing, and reconciling parking revenue. Work is performed according to established procedures and specific operational instructions, with frequent checks of completed work. The position has an open-availability work schedule and pays $16 per hour. Most work is outdoors, potentially for the entire shift, in conditions that may include extreme heat or cold. Travel of up to 5% may be required.

Requirements

High school diploma or GED.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
General knowledge of parking garage policies.
Ability to read and write standard English and understand simple instructions, correspondence, and memos.
Ability to write simple correspondence and present information effectively in one-on-one and small-group situations.
Ability to perform basic arithmetic, including calculations using American currency.
Ability to understand 24-hour and military time systems and a multiple-tiered rate system.
Ability to meet the described physical demands, including extended sitting or standing and lifting up to 100 pounds occasionally, 50 pounds frequently, or 20 pounds constantly.

Responsibilities

Greet guests promptly and maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients.
Use appropriate Towne Park phone etiquette and assist guests with directions, inquiries, facility outlets, meeting rooms, amenities, and local attractions.
Explain and assist with self-parking equipment, including room-key use and payment terminals.
Identify vehicles and collect parking revenue; determine guest charges and process payments by cash, credit, or direct billing.
Complete cash drop slips and envelopes, shift reports, and other paperwork accurately and on time.
Reconcile revenue and tickets at the end of each shift and provide payment receipts.
Categorize tickets for audit purposes and follow standard operating procedures for cash banks.
Operate registers, gates, and credit card machines.
Obtain information about daily events and applicable parking rates.