loss prevention full time

The TJX Companies, Inc.•Boston, MA

3d•Onsite

About The Position

Supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities, serving as a visible deterrent to potential loss or dishonesty, and wearing a body-worn camera. The role supports a positive customer shopping experience and maintains a strong partnership with store teams and loss prevention. It requires sound judgment to help ensure personal and others’ safety and protect the Company brand, while adhering to Company policies, culture, and values.

Requirements

Strong verbal and written communication skills.
Sound decision-making skills.
Ability to take initiative and perform well independently.
Ability to prioritize and organize workload and manage time effectively.
Able to stand for long periods of time.
0–2 years of retail or security experience.

Responsibilities

Maintain a proper and professional stance in the designated area at the front of the store.
Act as a visual deterrent to prevent potential loss or dishonesty.
Review and understand the Store Emergency Response Guide.
Wear a complete Company-approved uniform, including a Body Worn Camera.
Greet customers appropriately and demonstrate courtesy and respect.
Establish and maintain a position at the front of the store or in a department.
Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
Perform a closing safety sweep of the store with a member of management.
Adhere to all Company policies and procedures.
Document required incidents in AIIM Case Management.
Perform other duties as assigned.