loss prevention full time

TJX•Boston, MA

2d•Onsite

About The Position

The Loss Prevention associate supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty while wearing a Company-approved uniform and body-worn camera. The associate supports a positive customer shopping experience, partners with store teams and Loss Prevention, and uses sound judgment to protect personal safety, the safety of others, and the Company brand. The position is based at HomeGoods Store 0832 in Boston, Massachusetts.

Requirements

Strong verbal and written communication skills.
Sound decision-making skills.
Ability to take initiative and perform well independently.
Ability to prioritize and organize workload and manage time effectively.
Ability to stand for long periods of time.
0–2 years of retail or security experience.

Responsibilities

Maintain a proper, professional stance in the designated area at the front of the store.
Act as a visual deterrent to potential loss or dishonesty.
Review and understand the Store Emergency Response Guide.
Wear a complete Company-approved uniform, including a body-worn camera.
Greet customers appropriately and demonstrate courtesy and respect.
Maintain a position at the front of the store or in a department.
Respond to customer requests for assistance by referring customers to Store Management or Customer Service via a Company-issued radio.
Observe and report suspicious behavior or critical incidents to Loss Prevention or Store Management.
Perform a closing safety sweep of the store with a member of management.
Adhere to Company policies and procedures.
Document required incidents in AIIM Case Management.
Perform other duties as assigned.