Full-Time Loss Prevention Supervisor

Kohl's • Colorado Springs, CO

9d

About The Position

As Loss Prevention Supervisor, you will improve company profitability by executing programs related to external theft deterrence, internal investigations, and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage, and build partnerships with store and company leaders, law enforcement, and local network groups. The role includes recruiting and training Loss Prevention Associates and leading and supervising Loss Prevention Officers and Loss Prevention Service Specialists at select locations. You will maintain customer service awareness and may represent Kohl’s in legal proceedings as needed. Additional tasks may be assigned.

The role requires regular attendance and the ability to work at least eight hours per day, occasionally longer when business needs require, five days per week. You must be able to work across multiple stores and/or district markets, use a computer for communication and case narratives, and wear a body camera as part of daily responsibilities. The posted pay range is $20.75–$32.20. Applications will be accepted for 60 days from the posting date.

Requirements

• Strong interpersonal and written communication skills.
• Ability to work independently and take initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Ability to handle confidential information and investigations.
• Detail-oriented.
• Ability to maintain prompt and regular attendance.
• Ability to work at least 8 hours per day, occasionally longer when necessary, 5 days per week.
• Ability to comply with dress code requirements and learn and comply with company policies, procedures, standards, and guidelines.
• Ability to give direction and to receive, understand, and proactively respond to direction from leadership and other company personnel.
• Ability to work as part of a team and interact effectively and appropriately with others.
• Ability to maintain composure and work in a fast-paced environment while accomplishing multiple tasks within established timeframes.
• Ability to satisfactorily complete company training programs.
• Ability to perform the accountabilities listed in the job description and comply with health and safety standards.
• Ability to use a computer for communication and preparing case narratives.
• Ability to plan, prioritize, and monitor activities across multiple stores and/or district markets.
• Ability to complete or oversee assigned projects in a timely manner.
• Ability to wear a body camera as part of daily responsibilities.

Nice To Haves

• Prior experience or background in loss prevention, security, law enforcement, or retail.
• Knowledge of surveillance and basic CCTV systems.
• Knowledge of, or ability to learn, Google Suite and other computer programs.

Responsibilities

• Identify external and internal theft trends within assigned locations.
• Execute theft-prevention strategies, including deterring theft and conducting internal investigations to reduce exposure.
• Implement store awareness programs addressing theft, safety, inventory, and shortage control.
• Identify and communicate potential shortage opportunities to leaders.
• Conduct operational audits and physical security inspections to ensure compliance with Kohl’s policies and procedures.
• Partner with store personnel to address opportunities for improvement.
• Help create a culture of honesty and an impression of control in the store.
• Recruit and train new Loss Prevention Associates.
• Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists at select locations.
• Maintain customer service awareness.
• Represent Kohl’s in legal proceedings as needed.
• Use a computer for tasks such as communicating and preparing case narratives.
• Plan, prioritize, and monitor activities across multiple stores and/or district markets.
• Complete or oversee assigned projects in a timely manner.
• Wear a body camera as part of daily responsibilities.

Benefits

• Paid time off (PTO)
• Vacation Buy Program
• Parental leave
• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability programs
• Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
• 401(k)
• Flexible Spending Accounts
• Associate discount programs with Kohl’s partners
• Life insurance
• Pet insurance
• Legal assistance
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed