Full-Time Loss Prevention Supervisor

Kohl's • Loveland, CO

9d

About The Position

As Loss Prevention Supervisor, you will improve company profitability by executing programs focused on external theft deterrence, internal investigations, and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage, and build partnerships with store and company leaders, law enforcement, and local network groups.

The role includes identifying theft trends, executing prevention strategies, implementing store awareness programs, conducting operational audits and physical security inspections, and working with store personnel to address improvement opportunities. You will recruit and train Loss Prevention Associates and lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists at select locations. You will also maintain customer service awareness and represent Kohl’s in legal proceedings as needed.

The position requires the ability to work at least eight hours per day, occasionally longer to meet business needs, five days per week. Responsibilities may include planning and monitoring activities across multiple stores or a district market, using a computer for communications and case narratives, complying with health and safety standards, and wearing a body camera as part of daily responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, absent undue hardship.

Requirements

• Strong interpersonal and written communication skills.
• Ability to work independently and show initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Ability to maintain confidentiality regarding information and investigations.
• Detail-oriented.
• Ability to work at least eight hours per day, occasionally longer when necessary to meet business needs, five days per week.
• Ability to maintain composure and accomplish multiple tasks within established timeframes in a fast-paced environment.
• Ability to give direction and receive, understand, and proactively respond to direction.
• Ability to use a computer for tasks such as communicating and preparing case narratives.
• Ability to comply with health and safety standards.

Nice To Haves

• Prior experience or background in loss prevention, security, law enforcement, or retail.
• Knowledge of surveillance and basic CCTV systems.
• Knowledge of or ability to learn Google Suite and other computer programs.

Responsibilities

• Identify external and internal theft trends within assigned locations.
• Execute theft prevention strategies, including deterring theft and conducting internal investigations to reduce exposure.
• Implement store awareness programs addressing theft, safety, inventory, and shortage control.
• Identify and communicate potential shortage opportunities to leaders.
• Conduct operational audits and physical security inspections to ensure compliance with Kohl’s policies and procedures.
• Partner with store personnel to address improvement opportunities.
• Help create a culture of honesty and an impression of control in the store.
• Recruit and train new Loss Prevention Associates.
• Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists at select locations.
• Maintain customer service awareness.
• Represent Kohl’s in legal proceedings as needed.
• Perform additional tasks as assigned.
• Maintain prompt and regular attendance and comply with the company dress code, policies, procedures, standards, and guidelines.
• Complete company training programs and work effectively with leadership, colleagues, and teams.
• Plan, prioritize, and monitor activities across multiple stores and/or a district market; complete or oversee assigned projects in a timely manner.
• Wear a body camera as part of daily responsibilities.

Benefits

• Paid time off (PTO)
• Vacation Buy Program
• Parental leave
• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability programs
• Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
• 401(k)
• Flexible Spending Accounts
• Associate discount programs with Kohl’s partners
• Life insurance
• Pet insurance
• Legal assistance
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed