Full-Time Loss Prevention Supervisor

Kohl's • Fayetteville, NC

1d

About The Position

As a Loss Prevention Supervisor, you will improve company profitability by executing programs related to external theft deterrence, internal investigations, and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage, and build partnerships with store and company leaders, law enforcement, and local network groups.

The role includes identifying theft trends, implementing prevention strategies, conducting operational audits and physical security inspections, and partnering with store personnel to address improvement opportunities. You will recruit and train Loss Prevention Associates and lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists at select locations. You may also represent Kohl’s in legal proceedings as needed.

The position requires at least eight hours of work per day, occasionally longer to meet business needs, five days per week. Responsibilities include maintaining regular attendance, complying with company policies and dress code, completing training, working effectively with others in a fast-paced environment, using a computer for communications and case narratives, planning activities across multiple stores or a district market, and wearing a body camera as part of daily responsibilities. Reasonable accommodations may be made for qualified individuals with disabilities, absent undue hardship.

Requirements

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Ability to maintain confidentiality of information and investigations.
• Detail-oriented.
• Ability to perform the listed accountabilities and essential functions satisfactorily.
• Ability to give direction and receive, understand, and proactively respond to direction from leadership and other company personnel.
• Ability to work as part of a team and interact effectively and appropriately with others.
• Ability to maintain composure and work in a fast-paced environment while accomplishing multiple tasks within established timeframes.
• Ability to satisfactorily complete company training programs.
• Ability to use a computer for communication and preparation of case narratives.
• Ability to plan, prioritize, and monitor activities across multiple stores and/or a district market.
• Ability to complete or oversee assigned projects in a timely manner.
• Ability to comply with health and safety standards.
• Ability to wear a body camera as part of daily responsibilities.

Nice To Haves

• Prior experience or background in Loss Prevention, security, law enforcement, or retail.
• Knowledge of surveillance and basic CCTV systems.
• Knowledge of, or ability to learn, programs in Google Suite and various other computer programs.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and conducting internal investigations to reduce exposure.
• Implement store awareness programs addressing theft, safety, inventory, and shortage control.
• Identify and communicate potential shortage opportunities to leaders.
• Conduct operational audits and physical security inspections to ensure compliance with Kohl’s policies and procedures.
• Partner with store personnel to address opportunities for improvement.
• Help create a culture of honesty and an impression of control in the store.
• Recruit and train new Loss Prevention Associates.
• Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists at select locations.
• Maintain customer service awareness.
• Represent Kohl’s in legal proceedings as needed.
• Maintain prompt and regular attendance and comply with company policies, procedures, standards, guidelines, and dress code requirements.
• Work at least eight hours per day, occasionally longer when needed, five days per week.
• Use a computer for tasks such as communicating and preparing case narratives.
• Plan, prioritize, and monitor activities across multiple stores and/or a district market.
• Complete or oversee assigned projects in a timely manner.
• Wear a body camera as part of daily responsibilities.

Benefits

• Paid time off (PTO)
• Vacation Buy Program
• Parental leave
• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability programs
• Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
• 401(k)
• Flexible Spending Accounts
• Associate discount programs with Kohl’s partners
• Life insurance
• Pet insurance
• Legal assistance
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed