Full-Time Loss Prevention Supervisor

Kohl's•Lexington, KY

About The Position

As a Loss Prevention Supervisor, you will improve company profitability by executing programs related to external theft deterrence, internal investigations, and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage, and build partnerships with store and company leaders, law enforcement, and local network groups. The role includes supervising Loss Prevention Officers and, at select locations, Loss Prevention Service Specialists. You may also represent Kohl’s in legal proceedings as needed.

Requirements

Strong interpersonal and written communication skills.
Ability to work independently and show initiative.
Strong customer-service skills.
Ability to make quick decisions in the company’s best interest.
Ability to protect confidential information and investigations.
Detail-oriented.
Ability to perform the listed accountabilities and essential functions satisfactorily.
Ability to work at least 8 hours per day, occasionally longer when necessary, 5 days per week.
Ability to comply with dress code, company policies and procedures, standards, guidelines, and health and safety standards.
Ability to give direction and receive, understand, and proactively respond to direction from leadership and other company personnel.
Ability to work as part of a team and interact effectively and appropriately with others.
Ability to maintain composure and work in a fast-paced environment while handling multiple tasks within established timeframes.
Ability to complete company training programs satisfactorily.
Ability to use a computer for communication and preparing case narratives.
Ability to plan, prioritize, and monitor activities across multiple stores and/or a district market.
Ability to complete or oversee assigned projects in a timely manner.
Ability to wear a body camera as part of daily responsibilities.

Nice To Haves

Prior experience or background in loss prevention, security, law enforcement, or retail.
Knowledge of surveillance and basic CCTV systems.
Knowledge of or ability to learn Google Suite and other computer programs.

Responsibilities

Identify external and internal theft trends within assigned locations.
Execute theft-prevention strategies, including deterring theft and conducting internal investigations to reduce exposure.
Implement store awareness programs addressing theft, safety, inventory, and shortage control.
Identify and communicate potential shortage opportunities to leaders.
Conduct operational audits and physical security inspections to ensure compliance with Kohl’s policies and procedures.
Partner with store personnel to address opportunities for improvement.
Help create a culture of honesty and an impression of control in the store.
Recruit and train new Loss Prevention Associates.
Lead and supervise Loss Prevention Officers and, at select locations, Loss Prevention Service Specialists.
Maintain customer-service awareness.
Represent Kohl’s in legal proceedings as needed.
Complete additional tasks as assigned.
Maintain prompt and regular attendance and work at least 8 hours per day, occasionally longer when necessary, 5 days per week.
Comply with dress code, company policies, procedures, standards, guidelines, health and safety standards, and training requirements.
Give and receive direction, respond proactively to leadership and other personnel, and work effectively as part of a team.
Maintain composure and accomplish multiple tasks within established timeframes in a fast-paced environment.
Use a computer for tasks such as communication and preparing case narratives.
Plan, prioritize, and monitor activities across multiple stores and/or a district market.
Complete or oversee assigned projects in a timely manner.
Wear a body camera as part of daily responsibilities.