Full-Time Loss Prevention Supervisor

Kohl's•Sioux Falls, SD

About The Position

As a Loss Prevention Supervisor, you will improve company profitability by executing company programs related to external theft deterrence, internal investigations, and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage, and build partnerships with store and company leaders, law enforcement, and local network groups. The role may include additional tasks as assigned. The position requires maintaining prompt and regular attendance, working at least 8 hours per day (occasionally longer when necessary to meet business needs), 5 days per week, and complying with the company’s dress code, policies, procedures, standards, and guidelines. You will work as part of a team in a fast-paced environment, complete company training, and wear a body camera as part of daily responsibilities. The role also involves using a computer, planning and monitoring activities across multiple stores and/or a district market, and completing or overseeing projects in a timely manner.

Requirements

Strong interpersonal and written communication skills.
Ability to work independently with initiative.
Strong customer service skills.
Ability to make quick decisions in the company’s best interest.
Ability to handle confidential information and investigations appropriately.
Detail-oriented.
Ability to perform the stated accountabilities and essential functions satisfactorily.
Ability to comply with company policies, procedures, standards, guidelines, dress code, and health and safety standards.
Ability to give and receive direction and respond proactively.
Ability to work effectively with others and maintain composure in a fast-paced environment while handling multiple tasks.
Ability to complete company training programs.
Ability to use a computer for communication and preparing case narratives.
Ability to plan and monitor activities across multiple stores and/or a district market and to complete or oversee projects in a timely manner.
Ability to wear a body camera as part of daily responsibilities.

Nice To Haves

Prior experience or background in Loss Prevention, security, law enforcement, or retail.
Knowledge of surveillance and basic CCTV systems.
Knowledge of or ability to learn Google Suite and other computer programs.

Responsibilities

Identify external and internal theft trends within assigned locations.
Execute theft prevention strategies, including deterring theft and conducting internal investigations to reduce exposure.
Implement store awareness programs addressing theft, safety, inventory, and shortage control.
Identify and communicate potential shortage opportunities to leaders.
Conduct operational audits and physical security inspections to ensure store compliance with company policies and procedures.
Partner with store personnel to address opportunities for improvement.
Help create a culture of honesty and an impression of control in the store.
Recruit and train new Loss Prevention Associates.
Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists at select locations.
Maintain customer service awareness.
Represent Kohl’s in legal proceedings as needed.
Maintain prompt and regular attendance and work at least 8 hours per day, 5 days per week, occasionally working longer when business needs require.
Comply with dress code requirements and company policies, procedures, standards, and guidelines.
Give direction and receive, understand, and proactively respond to direction from leadership and other company personnel.
Work effectively as part of a team and interact appropriately with others.
Maintain composure and accomplish multiple tasks within established timeframes in a fast-paced environment.
Complete company training programs.
Use a computer for tasks such as communication and preparing case narratives.
Plan, prioritize, and monitor activities across multiple stores and/or a district market.
Complete or oversee assigned projects in a timely manner.
Comply with health and safety standards and wear a body camera as part of daily responsibilities.