Full-Time Loss Prevention Supervisor

Kohl's•Trussville, AL

About The Position

As a Loss Prevention Supervisor, you will improve company profitability by executing programs focused on external theft deterrence, internal investigations, and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage, and build partnerships with store and company leaders, law enforcement, and local network groups. The role includes identifying theft trends, implementing prevention strategies and store awareness programs, conducting operational audits and physical security inspections, and helping ensure compliance with company policies and procedures. You will recruit and train Loss Prevention Associates and lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists at select locations. You may also represent Kohl’s in legal proceedings as needed. The position requires regular attendance and the ability to work at least 8 hours per day, occasionally longer when necessary, 5 days per week. Daily responsibilities include using a computer and wearing a body camera.

Requirements

Strong interpersonal and written communication skills.
Ability to work independently with initiative.
Strong customer service skills.
Ability to make quick decisions in the company’s best interest.
Ability to uphold confidential information and investigations.
Detail-oriented.
Ability to perform the accountabilities listed in the “What You’ll Do” section.
Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week.
Ability to give and receive direction and respond proactively to it.
Ability to work as part of a team and interact effectively and appropriately with others.
Ability to maintain composure and manage multiple tasks in a fast-paced environment.
Ability to use a computer for communication and preparing case narratives.
Ability to plan, prioritize, and monitor activities across multiple stores and/or a district market.
Ability to complete or oversee projects in a timely manner.
Ability to comply with health and safety standards.
Ability to wear a body camera as part of daily responsibilities.

Nice To Haves

Prior experience or background in Loss Prevention, security, law enforcement, or retail.
Knowledge of surveillance and basic CCTV systems.
Knowledge of, or ability to learn, Google Suite and various other computer programs.

Responsibilities

Identify external and internal theft trends within assigned locations.
Execute theft prevention strategies, including deterring theft and conducting internal investigations to reduce exposure.
Implement store awareness programs addressing theft, safety, inventory, and shortage control.
Identify and communicate potential shortage opportunities to leaders.
Conduct operational audits and physical security inspections to ensure store compliance with company policies and procedures.
Partner with store personnel to address opportunities for improvement.
Help create a culture of honesty and an impression of control in the store.
Recruit and train new Loss Prevention Associates.
Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists at select locations.
Maintain customer service awareness.
Represent Kohl’s in legal proceedings as needed.
Perform additional tasks as assigned.
Maintain prompt and regular attendance as set by the company.
Comply with dress code requirements and company policies, procedures, standards, and guidelines.
Give direction and receive, understand, and proactively respond to direction from leadership and other company personnel.
Work as part of a team and interact effectively and appropriately with others.
Maintain composure and accomplish multiple tasks within established timeframes in a fast-paced environment.
Complete company training programs satisfactorily.
Use a computer for tasks such as communicating and preparing case narratives.
Plan, prioritize, and monitor activities across multiple stores and/or a district market.
Complete or oversee assigned projects in a timely manner.
Comply with health and safety standards.
Wear a body camera as part of daily responsibilities.