Full-Time Loss Prevention Supervisor

Kohl's•Medford, OR

About The Position

As a Loss Prevention Supervisor, you will improve company profitability by executing programs related to external theft deterrence, internal investigations, and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage, and build partnerships with store and company leaders, law enforcement, and local network groups. The role requires afternoon availability, with a start time between noon and 5 p.m., as well as evening and weekend availability. The stated starting pay is $20.75. You will identify theft trends, carry out prevention strategies and investigations, implement awareness programs addressing theft, safety, inventory, and shortage control, and conduct operational audits and physical security inspections. You will also recruit and train Loss Prevention Associates, lead and supervise Loss Prevention Officers and, at select locations, Loss Prevention Service Specialists, and represent Kohl’s in legal proceedings as needed. The role requires working at least eight hours per day, occasionally longer when business needs require, five days per week. Duties include using a computer for communication and case narratives, planning and monitoring activities across multiple stores and/or a district market, and wearing a body camera as part of daily responsibilities. Additional tasks may be assigned.

Requirements

Strong interpersonal and written communication skills.
Ability to work independently and take initiative.
Strong customer service skills.
Ability to make quick decisions in the company’s best interest.
Ability to maintain confidentiality regarding information and investigations.
Detail-oriented.
Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week.
Ability to maintain prompt and regular attendance as set by the company.
Ability to work afternoon hours, with a start between noon and 5 p.m., and have evening and weekend availability.
Ability to comply with dress code, health and safety standards, and company policies, procedures, standards, and guidelines.
Ability to receive, understand, and proactively respond to direction from leadership and other company personnel.
Ability to work as part of a team and interact effectively and appropriately with others.
Ability to maintain composure and accomplish multiple tasks within established timeframes in a fast-paced environment.
Ability to satisfactorily complete company training programs.
Ability to use a computer for communication and preparing case narratives.
Ability to plan, prioritize, and monitor activities across multiple stores and/or district market.
Ability to complete or oversee assigned projects in a timely manner.
Ability to wear a body camera as part of daily responsibilities.

Nice To Haves

Prior experience or background in loss prevention, security, law enforcement, or retail.
Knowledge of surveillance and basic CCTV systems.
Knowledge of, or ability to learn, Google Suite programs and other computer programs.

Responsibilities

Identify external and internal theft trends within assigned location(s).
Execute theft prevention strategies, including deterring theft and conducting internal investigations to reduce exposure.
Implement store awareness programs addressing theft, safety, inventory, and shortage control.
Identify and communicate potential shortage opportunities to leaders.
Conduct operational audits and physical security inspections to ensure compliance with company policies and procedures.
Partner with store personnel to address opportunities for improvement.
Help create a culture of honesty and an impression of control in the store.
Recruit and train new Loss Prevention Associates.
Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists at select locations.
Maintain customer service awareness.
Represent Kohl’s in legal proceedings as needed.
Use a computer for tasks such as communication and preparing case narratives.
Plan, prioritize, and monitor activities across multiple stores and/or a district market.
Complete or oversee assigned projects in a timely manner.
Wear a body camera as part of daily responsibilities.
Maintain prompt and regular attendance and comply with company policies, procedures, standards, guidelines, dress code, and health and safety standards.
Complete company training programs and work effectively with others in a fast-paced environment.