Loss Prevention Detective

TJX•Aurora, CO

17d•Onsite

About The Position

The Loss Prevention Detective completes daily tasks for Store Loss Prevention and safety programs while maintaining positive relationships with Store Management. The role helps identify and resolve internal and external theft, supports shrink-reduction goals, and promotes a safe environment. Responsibilities include conducting apprehensions in accordance with established policies, participating in investigations and surveillance, maintaining evidence and accurate paperwork, and professionally participating in legal activities as needed. The position also provides courteous, knowledgeable customer service and communicates with Associates about damage and shrink initiatives. The role requires sound judgment, communication, basic computer and time-management skills, and investigative or analytical skills. The Detective must work effectively with colleagues and supervisors, adapt to unexpected situations or changes in direction, and be available for a flexible schedule to support business needs. The position is at Marshalls Store 0761 in Aurora, Colorado, with a starting pay range of $15.75 to $20.40 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for Store Loss Prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions within established policies and guidelines, following shoplifter guidelines and policies.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and promptly.
Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.