Loss Prevention Detective

TJX • Pittsford, NY

3d • Onsite

About The Position

The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions within established policies and guidelines, and participates in investigations and surveillance as assigned. It supports store shrink-reduction goals and programs, communicates with Associates about damage and shrink initiatives, and promotes safety awareness and a safe environment. The position also provides timely, courteous, and knowledgeable customer service and promotes honesty, integrity, and confidentiality.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for store loss prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions within established policies and guidelines and ensure they are consistent with store theft activity.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft; observe, apprehend, and/or deter acts of dishonesty from outside sources.
• Adhere to established shoplifter guidelines and policies.
• Provide timely, courteous, and knowledgeable service to customers.
• Promote honesty and integrity and maintain confidentiality.
• Participate in investigations and surveillance as assigned.
• Complete and distribute paperwork accurately and promptly.
• Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs, and encourage Associate use of shrink-reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) Associate contributions
• Child-care and cell-phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical, dental, and vision coverage for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick time for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed