Loss Prevention Detective

The TJX Companies, Inc.•Latham, NY
•$16 - $20•Onsite

About The Position

The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role conducts apprehensions within established policies and guidelines, communicates with store Associates about damage and shrink initiatives, and identifies and resolves internal and external theft. The position also supports investigations, surveillance, shrink reduction, and store safety efforts. The stated starting pay range is USD $16.00 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Excellent communication skills and sound judgment.
  • Basic computer skills.
  • Basic time-management skills.
  • Investigative and analytical skills.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to work effectively with peers and supervisors to accomplish tasks.
  • Ability to work a flexible schedule to support business needs.
  • 0–2 years of retail or security experience.

Responsibilities

  • Adheres to established shoplifter guidelines and policies.
  • Provides timely, courteous, and knowledgeable service to customers.
  • Promotes honesty and integrity and maintains confidentiality.
  • Observes, apprehends, and/or deters acts of dishonesty from outside sources.
  • Participates in investigations and surveillance as assigned.
  • Ensures apprehensions are consistent with store theft activity.
  • Completes and distributes paperwork accurately and on time.
  • Maintains appropriate evidence, understands law enforcement procedures, and participates professionally in legal activities as needed, such as police calls.
  • Coordinates and completes shrink-related activities in partnership with Store Management.
  • Adheres to labor laws, policies, and procedures.
  • Supports and participates in store shrink-reduction goals and programs.
  • Encourages Associate use of shrink-reduction resources.
  • Promotes safety awareness and supports maintaining a safe environment.
  • Maintains positive relationships with Store Management and communicates with Associates about damage and shrink initiatives.
  • Identifies and resolves internal and external theft.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those meeting service or hours requirements
  • Medical, dental, and vision coverage for those meeting service or hours requirements
  • Health savings account (HSA) for those meeting service or hours requirements
  • Health care flexible spending account (FSA) for those meeting service or hours requirements
  • Life insurance for those meeting service or hours requirements
  • Short- and long-term disability for those meeting service or hours requirements
  • Paid parental leave for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time for those meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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