Loss Prevention Detective

TJX•Knightdale, NC

11d•Onsite

About The Position

The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions within established policies and guidelines, and supports store shrink-reduction goals. It also promotes a safe environment, communicates with Associates about damage and shrink initiatives, and provides customers with timely, courteous, and knowledgeable service. The position involves observing, deterring, and investigating dishonest activity; participating in investigations and surveillance as assigned; and ensuring apprehensions are consistent with store theft activity. The Detective completes and distributes accurate, timely paperwork, maintains appropriate evidence, understands law enforcement procedures, and participates professionally in legal activities as needed. The role adheres to labor laws and company policies and procedures, encourages Associates to use shrink-reduction resources, and supports safety awareness. The position is at TJ Maxx Store 1118 in Knightdale, North Carolina. Starting pay is $14.55 to $20.40 per hour, with actual pay based on relevant skills, qualifications, and experience. Benefits are subject to applicable plan terms and, for some benefits, service or hours requirements.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions within established policies and guidelines and follow shoplifter guidelines and policies.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Provide customers with timely, courteous, and knowledgeable service.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter dishonest acts from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and in a timely manner.
Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, including police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.