Loss Prevention Detective
About The Position
The Loss Prevention Detective completes daily tasks for store loss prevention and safety programs, maintains positive relationships with Store Management, and conducts apprehensions in accordance with established policies and guidelines. The role helps identify and resolve internal and external theft, communicates with store Associates about damage and shrink initiatives, and supports store shrink-reduction goals and programs. The position involves observing, apprehending, or deterring dishonest acts; participating in investigations and surveillance as assigned; completing and distributing paperwork accurately and promptly; and maintaining appropriate evidence. The Detective is expected to understand law enforcement procedures and participate professionally in legal activities as needed, such as police calls. The role also supports safety awareness and helps maintain a safe environment while adhering to labor laws, policies, and procedures. The position is located at TJ Maxx Store 0129 in Bel Air, Maryland. Starting pay is $15.25 to $20.40 per hour, with actual starting pay based on relevant skills, qualifications, and experience.
Requirements
- Excellent communication skills and sound judgment.
- Basic computer skills.
- Basic time management skills.
- Investigative and analytical skills.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to work effectively with peers and supervisors to accomplish tasks.
- Ability to work a flexible schedule to support business needs.
- 0–2 years of retail or security experience.
Responsibilities
- Complete daily tasks required for Store Loss Prevention and safety programs.
- Maintain positive relationships with Store Management.
- Conduct apprehensions within established policies and guidelines.
- Communicate with store Associates about damage and shrink initiatives.
- Identify and resolve internal and external theft.
- Adhere to established shoplifter guidelines and policies.
- Provide timely, courteous, and knowledgeable service to customers.
- Promote honesty and integrity and maintain confidentiality.
- Observe, apprehend, and/or deter acts of dishonesty from outside sources.
- Participate in investigations and surveillance as assigned.
- Ensure apprehensions are consistent with store theft activity.
- Complete and distribute paperwork accurately and in a timely manner.
- Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
- Coordinate and complete shrink-related activities in partnership with Store Management.
- Adhere to labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Encourage Associate use of shrink-reduction resources.
- Promote safety awareness and support maintenance of a safe environment.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match, subject to service or hours requirements
- Medical insurance, subject to service or hours requirements
- Dental insurance, subject to service or hours requirements
- Vision insurance, subject to service or hours requirements
- Health savings account (HSA), subject to service or hours requirements
- Health care flexible spending account (FSA), subject to service or hours requirements
- Life insurance, subject to service or hours requirements
- Short- and long-term disability, subject to service or hours requirements
- Paid parental leave, subject to service or hours requirements
- Paid holidays, vacation, and sick time, subject to service or hours requirements
- Auto and home insurance discounts, subject to service or hours requirements
- Scholarship program, subject to service or hours requirements
- Adoption assistance, subject to service or hours requirements
- Competitive salary and benefits package
- Supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
