Loss Prevention Detective

TJX • Wake Forest, NC

12d • Onsite

About The Position

The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions in accordance with established policies and guidelines, and supports store shrink-reduction goals and programs. It also promotes safety awareness and helps maintain a safe environment. The position is based at TJ Maxx Store 1422 in Wake Forest, North Carolina. Starting pay is $14.55 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for store loss prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions according to established policies and guidelines, ensuring they are consistent with store theft activity.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft; observe, apprehend, or deter acts of dishonesty from outside sources.
• Follow established shoplifter guidelines and policies.
• Provide timely, courteous, and knowledgeable customer service.
• Promote honesty and integrity and maintain confidentiality.
• Participate in investigations and surveillance as assigned.
• Complete and distribute paperwork accurately and promptly.
• Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
• Coordinate and complete shrink-related activities with Store Management.
• Follow labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs, and encourage Associates to use shrink-reduction resources.
• Promote safety awareness and support a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates meeting service or hours requirements
• Medical, dental, and vision coverage for associates meeting service or hours requirements
• Health savings account (HSA) for associates meeting service or hours requirements
• Health care flexible spending account (FSA) for associates meeting service or hours requirements
• Life insurance for associates meeting service or hours requirements
• Short- and long-term disability for associates meeting service or hours requirements
• Paid parental leave for associates meeting service or hours requirements
• Paid holidays, vacation, and sick time for associates meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed