Loss Prevention Detective

Century 21 NYC•New York, NY

8d•$23 - $25•Onsite

About The Position

The Loss Prevention Detective’s primary responsibility is to prevent the loss of company property while maintaining a safe business environment. Support store’s efforts in providing the best customer service within a controlled environment so as to ensure maximum sales at the highest profit rate attainable. Under general supervision and established procedures, the Loss Prevention Detective detects and apprehends shoplifters and dishonest employees.

Requirements

High School Diploma or equivalent required
Must obtain or be able to obtain a NYS Security license
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
Resourceful and able to adapt quickly to changing priorities
Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Position requires prolonged periods of standing/walking around store or department
May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
Must be able to apprehend shoplifters
Ability to sustain long periods of time enclosed in surveillance areas.
Frequently lift/move up to 30lbs

Responsibilities

Respond to customer and associate incidents to facilitate first aid and minimize company liability
Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company
Investigate criminal violations against the person or property of any customer or associate that is committed on company premises
Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Loss Prevention Manager
Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events
Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies
Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Loss Prevention Store Detective is summoned
Works on special assignments, investigations, and surveillance as directed by store leadership
Responds to alarm conditions at assigned store