Loss Prevention Detective

The TJX Companies, Inc. • Buena Park, CA

20d • $17 - $20 • Onsite

About The Position

The Loss Prevention Detective completes daily store loss prevention and safety tasks, maintains positive relationships with Store Management, and conducts apprehensions according to established policies and guidelines. The role helps identify and resolve internal and external theft, supports shrink-reduction efforts, and promotes a safe store environment. It also involves customer service, investigations and surveillance, accurate documentation, evidence handling, and professional participation in legal activities as needed.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Adhere to established shoplifter guidelines and policies.
• Provide timely, courteous, and knowledgeable service to customers.
• Promote honesty and integrity while maintaining confidentiality.
• Observe, apprehend, and/or deter acts of dishonesty from outside sources.
• Participate in investigations and surveillance as assigned.
• Ensure apprehensions are consistent with store theft activity.
• Complete and distribute paperwork accurately and on time.
• Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
• Coordinate shrink-related activities in partnership with Store Management.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Encourage Associates to use shrink-reduction resources.
• Promote safety awareness and support a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) Associate contributions
• Child-care and cell-phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• 401(k) match for Associates who meet service or hours requirements
• Medical, dental, and vision coverage for Associates who meet service or hours requirements
• Health savings account (HSA) for Associates who meet service or hours requirements
• Health care flexible spending account for Associates who meet service or hours requirements
• Life insurance for Associates who meet service or hours requirements
• Short- and long-term disability for Associates who meet service or hours requirements
• Paid parental leave for Associates who meet service or hours requirements
• Paid holidays, vacation, and sick time for Associates who meet service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed