Loss Prevention Detective

TJX•Rocky Mount, NC

11d•Onsite

About The Position

The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions according to established policies and guidelines, and participates in investigations and surveillance as assigned. The detective supports shrink-reduction goals, communicates with Associates about damage and shrink initiatives, and promotes safety awareness and a safe store environment. The position requires timely, accurate paperwork and appropriate evidence handling. The detective demonstrates understanding of law enforcement procedures and participates professionally in legal activities as needed, such as police calls. The role also provides courteous, knowledgeable customer service, maintains confidentiality, follows labor laws and company procedures, and works a flexible schedule to support business needs. This position is at TJ Maxx Store 0015 in Rocky Mount, North Carolina. The starting pay range is USD $14.55 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions in accordance with established policies and guidelines.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Follow established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable customer service.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and on time.
Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, including police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.