Loss Prevention Detective

TJX • Poughkeepsie, NY

4d • Onsite

About The Position

The Loss Prevention Detective completes daily tasks supporting store loss prevention and safety programs. The role works with Store Management and Associates to address damage and shrink, identify and resolve internal and external theft, support investigations and surveillance, and contribute to store shrink-reduction goals. The detective conducts apprehensions in accordance with established policies and guidelines, maintains evidence and accurate paperwork, and participates professionally in legal activities as needed. The position also provides courteous, knowledgeable customer service and promotes honesty, integrity, confidentiality, and a safe store environment.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for store loss prevention and safety programs.
• Maintain positive relationships with Store Management and communicate with Associates about damage and shrink initiatives.
• Conduct apprehensions in accordance with established policies and guidelines.
• Identify and resolve internal and external theft; observe, apprehend, or deter dishonest acts from outside sources.
• Follow established shoplifter guidelines and policies and ensure apprehensions are consistent with store theft activity.
• Participate in investigations and surveillance as assigned.
• Complete and distribute paperwork accurately and on time; maintain appropriate evidence and demonstrate understanding of law enforcement procedures.
• Participate professionally in legal activities as needed, such as police calls.
• Coordinate shrink-related activities with Store Management and support store shrink-reduction goals and programs.
• Encourage Associate use of shrink-reduction resources.
• Provide timely, courteous, and knowledgeable customer service.
• Promote honesty, integrity, and confidentiality.
• Adhere to labor laws, policies, and procedures.
• Promote safety awareness and support maintenance of a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefit
• 401(k) with Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical, dental, and vision insurance for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick time for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance for those meeting service or hours requirements
• Competitive salary and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed