Loss Prevention Detective
About The Position
The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role involves identifying and resolving internal and external theft, conducting apprehensions in accordance with established policies and guidelines, and communicating with store associates about damage and shrink initiatives. The detective also supports store shrink-reduction goals, promotes safety awareness, and helps maintain a safe environment. The position requires courteous, knowledgeable customer service and a commitment to honesty, integrity, and confidentiality. It includes participating in investigations and surveillance as assigned, completing and distributing accurate paperwork on time, maintaining appropriate evidence, understanding law enforcement procedures, and participating professionally in legal activities when needed. The role also coordinates shrink-related activities with Store Management and adheres to labor laws, policies, and procedures. This position is at the TJ Maxx store in Farmington, Connecticut. Starting pay is $16.94 to $20.40 per hour, with actual pay determined by relevant skills, qualifications, and experience. Benefits include an associate discount, EAP, smoking-cessation support, bereavement benefits, and other discounts and programs. Additional benefits are available to associates who meet service or hours requirements.
Requirements
- Excellent communication skills and sound judgment.
- Basic computer skills.
- Basic time-management skills.
- Investigative and analytical skills.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to work effectively with peers and supervisors to accomplish tasks.
- Ability to work a flexible schedule to support business needs.
- 0–2 years of retail or security experience.
Responsibilities
- Complete daily tasks for store loss prevention and safety programs.
- Maintain positive relationships with Store Management.
- Conduct apprehensions in accordance with established policies and guidelines.
- Communicate with store associates about damage and shrink initiatives.
- Adhere to established shoplifter guidelines and policies.
- Provide timely, courteous, and knowledgeable customer service.
- Promote honesty and integrity and maintain confidentiality.
- Observe, apprehend, and/or deter dishonest acts from outside sources.
- Participate in investigations and surveillance as assigned.
- Ensure apprehensions are consistent with store theft activity.
- Complete and distribute paperwork accurately and on time.
- Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed.
- Coordinate and complete shrink-related activities with Store Management.
- Adhere to labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Encourage associates to use shrink-reduction resources.
- Promote safety awareness and support a safe environment.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking-cessation support
- Bereavement benefits
- 401(k) associate contributions
- Child-care and cell-phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for associates meeting service or hours requirements
- Medical, dental, and vision coverage for eligible associates
- Health savings account (HSA)
- Health care flexible spending account (FSA)
- Life insurance
- Short- and long-term disability
- Paid parental leave
- Paid holidays, vacation, and sick time
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
