Loss Prevention Detective

The TJX Companies, Inc.•Clifton Park, NY

14d•$16 - $20•Onsite

About The Position

The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions in accordance with established policies and guidelines, and communicates with store Associates about damage and shrink initiatives. The position supports investigations, surveillance, store shrink-reduction goals, and safety programs. It also involves completing accurate, timely paperwork; maintaining appropriate evidence; understanding law enforcement procedures; and participating professionally in legal activities as needed. The role provides timely, courteous, and knowledgeable customer service and promotes honesty, integrity, confidentiality, and a safe store environment.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for Store Loss Prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions within established policies and guidelines and adhere to shoplifter guidelines and policies.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and in a timely manner.
Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.