Loss Prevention Detective

TJX • Concord, CA

20d • Onsite

About The Position

The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs. The role identifies and resolves internal and external theft, conducts apprehensions in accordance with established policies and guidelines, and participates in investigations and surveillance as assigned. The detective maintains positive relationships with Store Management and communicates with store Associates about damage and shrink initiatives.

The position provides timely, courteous, and knowledgeable customer service while promoting honesty, integrity, confidentiality, and safety. It involves accurately completing and distributing paperwork, maintaining appropriate evidence, understanding law enforcement procedures, and participating professionally in legal activities as needed, such as police calls. The detective partners with Store Management on shrink-related activities and supports store shrink-reduction goals and programs.

The role is based at TJ Maxx Store 0777 in Concord, California. The starting pay range is USD $16.90 to $18.60 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for Store Loss Prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions within established policies and guidelines and adhere to shoplifter guidelines and policies.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft.
• Provide timely, courteous, and knowledgeable service to customers.
• Promote a culture of honesty and integrity and maintain confidentiality.
• Observe, apprehend, and/or deter acts of dishonesty from outside sources.
• Participate in investigations and surveillance as assigned.
• Ensure apprehensions are consistent with store theft activity.
• Complete and distribute paperwork accurately and on time.
• Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Encourage Associate use of shrink-reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates meeting service or hours requirements
• Medical, dental, and vision coverage for associates meeting service or hours requirements
• Health savings account (HSA) for eligible associates
• Health care flexible spending account (FSA) for eligible associates
• Life insurance for eligible associates
• Short- and long-term disability for eligible associates
• Paid parental leave for eligible associates
• Paid holidays, vacation, and sick time for eligible associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed