Loss Prevention Detective

TJX•Bethlehem, PA

12d•Onsite

About The Position

The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs. The role maintains positive relationships with Store Management, conducts apprehensions within established policies and guidelines, and communicates with store Associates about damage and shrink initiatives. The detective identifies and resolves internal and external theft, follows shoplifter guidelines, and provides timely, courteous, and knowledgeable customer service. The position promotes honesty, integrity, and confidentiality; observes, apprehends, or deters dishonest acts; and participates in investigations and surveillance as assigned. It ensures apprehensions are consistent with store theft activity, completes and distributes paperwork accurately and on time, maintains appropriate evidence, and demonstrates understanding of law enforcement procedures while participating professionally in legal activities as needed. The detective partners with Store Management on shrink-related activities, supports shrink-reduction goals and resources, adheres to labor laws and company policies, and promotes safety awareness and a safe environment.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions according to established policies and guidelines.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Follow established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and in a timely manner.
Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to all labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associates to use shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.

Benefits

Associate discount
Employee Assistance Program (EAP)
Smoking cessation assistance
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for those meeting service or hours requirements
Medical insurance for those meeting service or hours requirements
Dental insurance for those meeting service or hours requirements
Vision insurance for those meeting service or hours requirements
Health savings account (HSA) for those meeting service or hours requirements
Health care flexible spending account (FSA) for those meeting service or hours requirements
Life insurance for those meeting service or hours requirements
Short- and long-term disability for those meeting service or hours requirements
Paid parental leave for those meeting service or hours requirements
Paid holidays, vacation, and sick time for those meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance