Loss Prevention Detective
About The Position
The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role conducts apprehensions within established policies and guidelines, communicates with store Associates about damage and shrink initiatives, and identifies and resolves internal and external theft. It supports store shrink-reduction goals, promotes safety awareness, and helps maintain a safe environment. The position provides timely, courteous, and knowledgeable customer service; maintains confidentiality and promotes honesty and integrity; and participates in investigations and surveillance as assigned. It also completes and distributes paperwork accurately and promptly, maintains appropriate evidence, understands law enforcement procedures, and participates professionally in legal activities as needed. The Loss Prevention Detective coordinates shrink-related activities with Store Management, encourages Associates to use shrink-reduction resources, and follows applicable labor laws, policies, and procedures. The role is at Marshalls Store 1452 in Springfield, Illinois. The starting pay range is $15.00 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Excellent communication skills and sound judgment.
- Basic computer skills.
- Basic time-management skills.
- Investigative and analytical skills.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to work effectively with peers and supervisors to accomplish tasks.
- Ability to work a flexible schedule to support business needs.
- 0–2 years of retail or security experience.
Responsibilities
- Complete daily tasks required for store loss prevention and safety programs.
- Maintain positive relationships with Store Management.
- Conduct apprehensions in accordance with established policies and guidelines.
- Communicate with store Associates about damage and shrink initiatives.
- Identify and resolve internal and external theft.
- Follow established shoplifter guidelines and policies.
- Provide customers with timely, courteous, and knowledgeable service.
- Promote honesty and integrity and maintain confidentiality.
- Observe, apprehend, and/or deter dishonest acts from outside sources.
- Participate in investigations and surveillance as assigned.
- Ensure apprehensions are consistent with store theft activity.
- Complete and distribute paperwork accurately and promptly.
- Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
- Coordinate and complete shrink-related activities in partnership with Store Management.
- Follow all labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Encourage Associate use of shrink-reduction resources.
- Promote safety awareness and support maintenance of a safe environment.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical insurance for those meeting service or hours requirements
- Dental insurance for those meeting service or hours requirements
- Vision insurance for those meeting service or hours requirements
- Health savings account (HSA) for those meeting service or hours requirements
- Health care flexible spending account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability insurance for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick time for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
