Loss Prevention Detective
About The Position
The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs. The role maintains positive relationships with Store Management, conducts apprehensions within established policies and guidelines, communicates with store Associates about damage and shrink initiatives, and identifies and resolves internal and external theft. The Detective provides timely, courteous, and knowledgeable customer service; promotes honesty, integrity, and confidentiality; and supports a safe store environment. The position also participates in investigations and surveillance, coordinates shrink-related activities with Store Management, and handles related documentation and evidence.
Requirements
- Excellent communication skills and sound judgment.
- Basic computer skills.
- Basic time management skills.
- Investigative and analytical skills.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to work effectively with peers and supervisors to accomplish tasks.
- Ability to work a flexible schedule to support business needs.
- 0–2 years of retail or security experience.
Responsibilities
- Complete daily tasks required for store loss prevention and safety programs.
- Maintain positive relationships with Store Management.
- Conduct apprehensions within established policies and guidelines and ensure they are consistent with store theft activity.
- Communicate with store Associates about damage and shrink initiatives.
- Identify and resolve internal and external theft; observe, apprehend, and/or deter acts of dishonesty from outside sources.
- Adhere to established shoplifter guidelines and policies.
- Provide timely, courteous, and knowledgeable service to customers.
- Promote a culture of honesty and integrity and maintain confidentiality.
- Participate in investigations and surveillance as assigned.
- Complete and distribute paperwork accurately and in a timely manner.
- Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
- Coordinate and complete shrink-related activities in partnership with Store Management.
- Adhere to all labor laws, policies, and procedures.
- Support and participate in store shrink reduction goals and programs, and encourage Associate use of shrink reduction resources.
- Promote safety awareness and support maintenance of a safe environment.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation program
- Bereavement benefit
- 401(k) Associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical insurance for those meeting service or hours requirements
- Dental insurance for those meeting service or hours requirements
- Vision insurance for those meeting service or hours requirements
- Health savings account (HSA) for those meeting service or hours requirements
- Health care flexible spending account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick time for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
