Loss Prevention Detective

TJX • South Charleston, WV

1d • Onsite

About The Position

The Loss Prevention Detective completes daily tasks related to store loss prevention and safety programs while maintaining positive relationships with Store Management. The role helps identify and resolve internal and external theft, supports shrink-reduction goals, and promotes a culture of honesty, integrity, and safety. The Detective provides courteous and knowledgeable customer service, maintains confidentiality, and conducts apprehensions according to established policies and guidelines.

The position also involves investigations and surveillance as assigned, accurate and timely documentation, proper handling of evidence, and professional participation in legal activities such as police calls when needed. The Detective partners with Store Management on shrink-related activities, supports Associate use of loss-prevention resources, and follows applicable labor laws, policies, and procedures. The position is at the HomeGoods store at 38 RHL Boulevard in South Charleston, West Virginia.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for store loss-prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions in accordance with established policies and guidelines.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft.
• Follow established shoplifter guidelines and policies.
• Provide timely, courteous, and knowledgeable customer service.
• Promote honesty and integrity and maintain confidentiality.
• Observe, apprehend, and/or deter acts of dishonesty from outside sources.
• Participate in investigations and surveillance as assigned.
• Ensure apprehensions are consistent with store theft activity.
• Complete and distribute paperwork accurately and on time.
• Maintain appropriate evidence, understand law-enforcement procedures, and participate professionally in legal activities as needed, including police calls.
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Encourage Associates to use shrink-reduction resources.
• Promote safety awareness and support a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking-cessation support
• Bereavement benefit
• 401(k) employee contributions
• Child-care and cell-phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical, dental, and vision insurance for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health-care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick leave for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed