Loss Prevention Detective

TJX • Greenville, NC

11d • Onsite

About The Position

The Loss Prevention Detective completes daily tasks for store loss prevention and safety programs at a TJ Maxx store. The role works with Store Management and store Associates to address theft, damage, shrink reduction, and safety, while providing courteous and knowledgeable customer service. The detective conducts apprehensions in accordance with established policies, participates in investigations and surveillance, and maintains accurate documentation and appropriate evidence. The position requires sound judgment, communication and investigative skills, basic computer and time-management skills, and flexibility to support business needs. Starting pay is $14.55 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for store loss prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions within established policies and guidelines.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft; observe, apprehend, and/or deter dishonesty from outside sources.
• Adhere to established shoplifter guidelines and policies.
• Provide timely, courteous, and knowledgeable customer service.
• Promote honesty and integrity, and maintain confidentiality.
• Participate in investigations and surveillance as assigned.
• Ensure apprehensions are consistent with store theft activity.
• Complete and distribute paperwork accurately and promptly.
• Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
• Coordinate shrink-related activities with Store Management.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs, and encourage Associates to use shrink-reduction resources.
• Promote safety awareness and support a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) employee contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for eligible Associates
• Medical, dental, and vision coverage for eligible Associates
• Health savings account (HSA) for eligible Associates
• Health care flexible spending account (FSA) for eligible Associates
• Life insurance for eligible Associates
• Short- and long-term disability coverage for eligible Associates
• Paid parental leave for eligible Associates
• Paid holidays, vacation, and sick time for eligible Associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed