Loss Prevention Detective

TJX • Denver, CO

5d • Onsite

About The Position

The Loss Prevention Detective completes daily tasks for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role helps identify and resolve internal and external theft, supports shrink-reduction goals, promotes safety awareness, and provides timely, courteous, and knowledgeable customer service. The detective conducts apprehensions in accordance with established policies and guidelines, participates in assigned investigations and surveillance, maintains appropriate evidence and accurate paperwork, and may participate professionally in legal activities such as police calls. The position is based at Marshalls Store 1270 in Denver, Colorado, and has a starting pay range of $19.29 to $20.40 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for store loss prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions in accordance with established policies and guidelines, and ensure they are consistent with store theft activity.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft; observe, apprehend, and/or deter acts of dishonesty from outside sources.
• Adhere to established shoplifter guidelines and policies.
• Provide timely, courteous, and knowledgeable service to customers.
• Promote a culture of honesty and integrity and maintain confidentiality.
• Participate in investigations and surveillance as assigned.
• Complete and distribute paperwork accurately and on time.
• Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, including police calls.
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs, and encourage Associate use of shrink-reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical, dental, and vision coverage for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability coverage for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick time for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed