Loss Prevention Detective

TJX•Wichita, KS

38d•Onsite

About The Position

Sierra at TJX Companies is seeking a Loss Prevention Detective to complete daily tasks required for Store Loss Prevention and safety programs. This role involves maintaining positive relationships with Store Management, conducting apprehensions within established policies and guidelines, and communicating with store Associates on damage and shrink initiatives. The detective will identify and resolve internal and external theft, adhere to shoplifter guidelines, and provide excellent customer service. A key aspect of this role is promoting a culture of honesty and integrity, maintaining confidentiality, and observing, apprehending, or deterring dishonesty. The position also includes participating in investigations and surveillance, ensuring apprehensions are consistent with store theft activity, and completing all necessary paperwork accurately and timely. Maintaining appropriate evidence and understanding law enforcement procedures are also crucial, as is professional participation in legal activities. The detective will coordinate and complete shrink-related activities in partnership with Store Management, adhere to all labor laws, policies, and procedures, and support store shrink reduction goals and programs. Encouraging Associate use of shrink reduction resources and promoting safety awareness are also part of the responsibilities.

Requirements

Excellent communication skills and sound judgment
Basic computer skills
Basic time management skills
Investigative / analytical skills
Ability to respond appropriately to changes in direction or unexpected situations
Standout colleague, working effectively with peers and supervisors to accomplish tasks
Able to work a flexible schedule to support business needs
0-2 years retail or security experience

Responsibilities

Completes the daily tasks required for Store Loss Prevention and safety programs.
Maintains positive relationships with Store Management.
Conducts apprehensions within established policies and guidelines.
Communicates with store Associates on damage and shrink initiatives.
Identifies and resolves internal and external theft.
Adheres to established shoplifter guidelines and policies.
Provides timely, courteous and knowledgeable service to customers.
Promotes a culture of honesty and integrity; maintains confidentiality.
Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
Participates in investigations and surveillance as assigned.
Ensures apprehensions are consistent with store theft activity.
Completes and distributes paperwork in an accurate and timely manner.
Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.).
Coordinates and complete shrink related activities in partnership with Store Management.
Adheres to all labor laws, policies, and procedures.
Supports and participates in store shrink reduction goals and programs.
Encourages Associate use of shrink reduction resources.
Promotes safety awareness and supports maintenance of a safe environment.