Loss Prevention Detective

TJX • Apex, NC

13d • Onsite

About The Position

The Loss Prevention Detective completes daily tasks for store loss prevention and safety programs at a TJ Maxx store. The role works with Store Management and Associates to prevent and address shrink, theft, and safety concerns while providing courteous, knowledgeable customer service. The detective conducts apprehensions in accordance with established policies, participates in investigations and surveillance, maintains evidence and accurate paperwork, and professionally participates in legal activities as needed. The position supports store shrink-reduction goals and promotes a culture of honesty, integrity, confidentiality, and safety.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for Store Loss Prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions within established policies and guidelines, ensuring they are consistent with store theft activity.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft; observe, apprehend, and/or deter dishonest acts from outside sources.
• Adhere to established shoplifter guidelines and policies.
• Provide timely, courteous, and knowledgeable service to customers.
• Promote a culture of honesty and integrity and maintain confidentiality.
• Participate in investigations and surveillance as assigned.
• Complete and distribute paperwork accurately and promptly.
• Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs, and encourage Associate use of shrink-reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• 401(k) match for eligible associates
• Medical, dental, and vision coverage for eligible associates
• Health savings account (HSA) for eligible associates
• Health care flexible spending account (FSA) for eligible associates
• Life insurance for eligible associates
• Short- and long-term disability coverage for eligible associates
• Paid parental leave for eligible associates
• Paid holidays, vacation, and sick time for eligible associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed