Loss Prevention Detective

The TJX Companies, Inc.•Fountain Valley, CA

20d•$17 - $20•Onsite

About The Position

The Loss Prevention Detective completes daily tasks related to store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions in accordance with established policies and guidelines, and communicates with store Associates about damage and shrink initiatives. The detective supports store shrink-reduction goals and safety awareness, maintains confidentiality, and provides courteous, knowledgeable customer service. The position involves observing and deterring dishonest activity, participating in investigations and surveillance as assigned, completing accurate and timely paperwork, maintaining appropriate evidence, and professionally participating in legal activities as needed. The detective coordinates shrink-related activities with Store Management and follows applicable labor laws, policies, and procedures. The position is at TJ Maxx Store 0660 in Fountain Valley, California. Starting pay is $16.90–$20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience. Benefits are subject to applicable plan terms and service or hours requirements.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions in accordance with established policies and guidelines.
Communicate with store Associates about damage and shrink initiatives.
Adhere to established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter dishonest acts from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and promptly.
Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associates to use shrink-reduction resources.
Promote safety awareness and support a safe environment.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for those who meet service or hours requirements
Medical insurance for those who meet service or hours requirements
Dental insurance for those who meet service or hours requirements
Vision insurance for those who meet service or hours requirements
Health savings account (HSA) for those who meet service or hours requirements
Health care flexible spending account (FSA) for those who meet service or hours requirements
Life insurance for those who meet service or hours requirements
Short- and long-term disability for those who meet service or hours requirements
Paid parental leave for those who meet service or hours requirements
Paid holidays, vacation, and sick time for those who meet service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance