Loss Prevention Detective

TJX • Chico, CA

10d • Onsite

About The Position

The Loss Prevention Detective completes daily tasks supporting store loss prevention and safety programs. The role maintains positive relationships with Store Management, communicates with store Associates about damage and shrink initiatives, and works to identify and resolve internal and external theft. The Detective conducts apprehensions in accordance with established policies and guidelines, supports investigations and surveillance as assigned, and helps achieve store shrink-reduction goals. The position also promotes customer service, honesty, integrity, confidentiality, and a safe store environment. It is based at TJ Maxx Store 0837 in Redding, California, and pays $16.90 to $18.60 per hour at the stated starting range.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for store loss prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions according to established policies and guidelines, including shoplifter guidelines.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft.
• Provide timely, courteous, and knowledgeable customer service.
• Promote honesty and integrity and maintain confidentiality.
• Observe, apprehend, or deter acts of dishonesty from outside sources.
• Participate in investigations and surveillance as assigned.
• Ensure apprehensions are consistent with store theft activity.
• Complete and distribute paperwork accurately and promptly.
• Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Follow labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Encourage Associates to use shrink-reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for eligible Associates
• Medical, dental, and vision coverage for eligible Associates
• Health savings account (HSA) for eligible Associates
• Health care flexible spending account (FSA) for eligible Associates
• Life insurance for eligible Associates
• Short- and long-term disability coverage for eligible Associates
• Paid parental leave for eligible Associates
• Paid holidays, vacation, and sick time for eligible Associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed