Loss Prevention Detective

The TJX Companies, Inc.•Henrietta, NY

4d•$16 - $20•Onsite

About The Position

The Loss Prevention Detective completes daily tasks for store loss prevention and safety programs, maintains positive relationships with Store Management, and conducts apprehensions in accordance with established policies and guidelines. The role communicates with store Associates about damage and shrink initiatives, identifies and addresses internal and external theft, and supports store shrink-reduction goals and safety awareness. The position includes observation, apprehension or deterrence of dishonest activity; participation in investigations and surveillance; accurate, timely paperwork; and appropriate evidence handling. The Detective demonstrates an understanding of law enforcement procedures and participates professionally in legal activities as needed. The role also coordinates shrink-related activities with Store Management, encourages Associates to use shrink-reduction resources, and provides courteous, knowledgeable service to customers while maintaining confidentiality and following labor laws and company policies.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions according to established policies, guidelines, and shoplifter procedures.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter dishonest acts from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and promptly.
Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, including police calls.
Coordinate shrink-related activities in partnership with Store Management.
Follow labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and help maintain a safe environment.