Loss Prevention Detective

The TJX Companies, Inc.•Brentwood, CA

12d•$17 - $20•Onsite

About The Position

The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions in accordance with established policies and guidelines, and communicates with Associates about damage and shrink initiatives. It also supports store shrink reduction goals and programs, promotes safety awareness, and helps maintain a safe environment. The position provides courteous, knowledgeable customer service; protects confidentiality; and promotes honesty and integrity. It participates in investigations and surveillance as assigned, completes and distributes paperwork accurately and promptly, and maintains appropriate evidence. The Detective demonstrates an understanding of law enforcement procedures and participates professionally in related legal activities when needed, such as police calls. The role coordinates shrink-related activities with Store Management and adheres to labor laws, policies, and procedures. The position is located at Marshalls Store 1550 in Brentwood, California. Starting pay is $16.90 to $20.40 per hour, with actual pay determined by relevant skills, qualifications, and experience.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions according to established policies and guidelines.
Communicate with Store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Adhere to established shoplifter guidelines and policies.
Provide customers with timely, courteous, and knowledgeable service.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and promptly.
Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, including police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink reduction goals and programs.
Encourage Associates to use shrink reduction resources.
Promote safety awareness and support maintenance of a safe environment.